Effective Date: 7/31/2024
Welcome to Serpentduck.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.serpentduck.com (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
- Information We Collect
1.1 Personal Information We may collect personal information that you voluntarily provide to us when you register on our Site, place an order, subscribe to our newsletter, or contact us for support. This information may include:
Name Email address Phone number Shipping and billing address Payment information
1.2 Usage Data We may collect information about how you interact with our Site, including:
IP address Browser type and version Operating system Pages you visit Time and date of your visit Referring website
1.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files that are placed on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
- How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfill your orders To communicate with you about your orders and provide customer support To send you promotional materials and updates, with your consent To improve our Site and services based on your feedback and usage patterns To comply with legal obligations and protect our rights
- How We Share Your Information
We may share your information with:
Service Providers: Third parties who perform services on our behalf, such as payment processing, shipping, and marketing. Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets. Legal Requirements: If required by law or in response to valid requests by public authorities.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices
You have the right to:
Access and update your personal information Opt-out of receiving marketing communications Request deletion of your personal information, subject to certain conditions To exercise these rights, please contact us at [email protected]
- Third-Party Links
Our Site may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
- Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any updates or changes.
If you have any questions about this Privacy Policy, please contact us at [email protected]